Customer Benefits and Return-on-Investment Examples
• Reduced branch IT capital expenses (CapEx) and operating expenses (OpEx)
• Reduced branch office employee downtime through application acceleration
• Reduced WAN bandwidth expenses
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Customer Name |
Challenges |
Solutions |
Results |
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Media, Telecom, and Technology |
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NBC |
• Implement a high-performance WAN between Beijing and NBC studios in New York and Los Angeles to carry video, voice, and data
• Avoid employee and equipment transportation costs
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• Cisco 12004 Router for creating a 450-Mbps virtual pipe with quality of service (QoS), dedicating 400 Mbps to video, 20 Mbps to voice, and 30 Mbps to data
• Cisco WAAS for accelerating centralized mission-critical applications
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"With WAAS, our film-editing software has 140 Mbps throughput compared to 35 Mbps without WAAS. That makes it feasible for our editing people to work in multiple locations." -Harry Ryan, network architect, NBC Olympics Click here for detailed case study |
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Sprint |
• Reduce server and storage sprawl across 100 branch offices
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• Cisco WAAS for enabling server consolidation and maintaining LAN-like application performance
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100 sites optimized: • Consolidated branch-office servers from 100 sites
• Reduced 3.2 terabytes (TB) of data across the WAN between two main sites in one month
• Maintained LAN-like application performance
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Siemens |
• Address poor application performance across the WAN in accessing centralized data centers
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• Cisco WAAS for accelerating centralized mission-critical applications
• Embedded WAN optimization with Cisco Integrated Services Router
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"With Cisco WAE in the ISR we now have WAN performance levels equal to the LAN at construction sites and distribution centers." -Georg Pessler, delivery portfolio manager, Siemens Click here for case study |
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Manufacturing |
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Monsanto Monsanto Company is a leading global provider of technology-based solutions and agricultural products that improve farm productivity and food quality. |
• Address poor Microsoft SharePoint performance across the WAN, which affects global R&D collaboration and time to market
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• Cisco WAAS for accelerating centralized Microsoft Office SharePoint Server 2007
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Average SharePoint response time: • Decreased from 270 to 8 seconds
Average bandwidth consumption: • Decreased from 90 to 50%
Click here for video case study |
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Yokogawa Yokogawa is a world leader in industrial automation and control, test and measurement, information systems, and industry support. |
• Globally share 100-MB R&D files across the WAN
• Avoid repeated and expensive bandwidth upgrades, which do not address problem
• Address version control problems resulting from multiple local file copies
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• Cisco WAAS for enabling centralized file sharing
• LAN-like performance everywhere
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• "Less than one year ROI on WAAS
• Over €100,000 savings annually
• Thousands of euros and time saved by reducing employee travel
• Reduced data duplication by 40%
• Reduced IT resources from 34 branches to 5 data centers"
-Rob Tammeling, ICT manager, Yokogawa Europe B.V. Click here for case study |
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ADC Telecom ADC Telecom is a leading communications equipment manufacturer with US$1.3 billion revenue in 2007. |
• Address poor SolidWorks CAD performance across the WAN, which affects global R&D collaboration and time to market
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• Cisco WAAS for accelerating centralized SolidWorks CAD application
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"We achieved three-month ROI for WAAS and our worldwide engineering staff is so excited with the 5X faster SolidWorks." -Dave Brady, vice president of IT, ADC Click here for detailed case study |
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Rehau REHAU is the premium worldwide brand for polymer-based innovations and systems in construction, automotive, and industry, with more than 15,000 employees around the globe. |
• Address poor performance accessing centralized IBM Lotus Notes and Microsoft SharePoint across the WAN
• Reduce or eliminate high costs of maintaining older file servers and storage across 170 sites
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• Cisco WAAS for accelerating IBM Lotus Notes and Microsoft SharePoint
• Cisco WAAS for enabling server and storage consolidation into the data center in Nürnberg, Germany, and across Europe
• Expected savings of €15,000 per site over 3 years by reducing server footprint by half
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"Before using Cisco WAAS, downloading a file from our Lotus Notes and SharePoint portal was taking around 60 seconds and now it takes just 2 to 3 seconds." -Stefan Kristen, senior systems administrator, REHAU Click here for detailed case study |
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Bissell Bissell, a Michigan-based 132-year-old company, is an international marketer of home cleaning products. |
• Accommodate 1200 employees and more than 20 branch offices
• Speed up slow centralized Microsoft Dynamics CRM
• Speed up remote data backup, which now takes 6 to 7 hours a day
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• Cisco WAAS for accelerating Microsoft Dynamics CRM application
• Cisco WAAS for accelerating Microsoft System Center Data Protection Manager
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• 90% faster Microsoft Dynamics
• 90% faster data backup
"WAAS clearly met our needs and is the most cost-effective solution among all alternatives that we evaluated." -Paul Babcock, manager of IT operations, Bissel Click here for detailed case study |
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Nanometrics Nanometrics (NASDAQ: NANO) is a leader in the design, manufacture, and marketing of high-performance process control metrology systems used in semiconductor manufacturing. |
• Reduce branch-office server and storage sprawl
• Consolidate branch-office IT, now difficult because of poor Microsoft Dynamics CRM application across the WAN
• Reduce expensive telephone costs across 25 global sites
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• Reduction of US$260,000 in branch-office IT OpEx in first year by centralizing server, storage, and applications
• Reduction of US$500,000 in phone costs in first year by using Cisco WAAS to enable companywide voice-over IP (VoIP) service
• LAN-like data applications everywhere
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"We replaced Riverbed with Cisco WAAS for three reasons: • Preserving and optimizing our VoIP quality
• Better application performance
• Lower TCO through router integration"
-Dave Kizer, CIO, Nanometrics Click here for Network World article. Click here for detailed case study. Click here for video testimonial. |
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Financo Group Colacem SpA, part of the Financo Group, is one of Italy's top three cement materials manufacturers producing common (gray) cement, white cement, masonry cement, and hydrated lime. |
• Consolidate the services of two IT departments supporting two business units into a single, centralized IT infrastructure
• Roll out SAP to global users
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• Cisco WAAS for enabling server, storage, and data backup in the data center
• Cisco WAAS for maintaining LAN-like application performance for global users
• Cisco WAAS for enabling VoIP rollout
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• Reduced branch-office servers from 80 to 50 during phase 1, expecting 100% elimination of branch-office servers eventually
• Eliminated WAN bandwidth upgrades
"WAAS was essential to us developing and deploying our new SAP system because our teams of experts around the world could access and share files and information on the project much faster than before, making the whole SAP implementation quick and efficient." -Andrea Coccia, CIO, Colacem Click here for detailed case study. |
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Norcraft Companies Norcraft Companies is a recognized leader in the kitchen and bath industry, representing a comprehensive portfolio of the highest-quality cabinetry lines. |
• Reduce high capital expenses for refreshing branch-office servers
• Reduce high operating expenses for managing branch-office servers
• Mitigate WAN bandwidth limitations preventing server centralization
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• Cisco WAAS integrated into the router to accelerate centralized applications
• Cisco WAAS for enabling server and storage consolidation in the data center
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• Avoided US$75,000 capital expense of 12 new servers and ongoing server patch management
• Maintained LAN-like application performance at remote locations
• 84% less WAN consumption for Microsoft SQL
• 68% less WAN consumption for print
"Our deployment confirmed that Cisco WAAS is the most integrated and easiest-to-deploy solution." -Darin Wipf, network manager, Norcraft Companies Click here for detailed case study. |
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Retail and Financial Services |
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Scotts Miracle Gro Scotts Miracle-Gro is dedicated to a beautiful world with industry-leading lawn, garden, and outdoor living products and services. |
• Address poor file, print, data backup, and replication across the WAN, which prevents IT centralization
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• Cisco WAAS for accelerating centralized file, print, and EMC SRDF
• Cisco WAAS for enabling server and storage consolidation in the data center
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"The Cisco WAAS has proven to be an essential component for the success of our centralization and compliance initiative. Our operating expenses, data replication, and integrity have significantly improved." -Bill Waszak, CIO, The Scotts Miracle-Gro Company Click here for detailed case study. |
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Fulton Financial Fulton Financial is a US$15.9 billion financial company headquartered in Pennsylvania. |
• Address poor Citrix print performance across the WAN, which affects printing of loan and mortgage documents at remote offices
• Avoid further addition of expensive WAN bandwidth, which did not solve problem
|
• 80% reduction in Citrix remote print services response time
• Accelerated loan and mortgage applications
• Decrease in WAN bandwidth usage from 90 to 40%
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"I am always skeptical of new IT products. Cisco WAAS, however, was a pleasant surprise for me. I didn't expect it to work so well and so easily." -Barth Bailey, vice president of network infrastructure and security, Fulton Financial Click here for detailed case study. |
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Energy |
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Panhandle Energy Panhandle Energy is part of Southern Union Company and is engaged in the transportation, storage, and distribution of natural gas. |
• Reduce branch-office server and storage sprawl to provide local file and print services across 100 sites
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• Cisco WAAS for accelerating centralized applications
• Cisco WAAS for enabling server and storage consolidation into the data center
|
100 sites optimized: • Consolidated branch-office servers from 100 sites
• Maintained LAN-like application performance
|
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Transportation |
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Sabre Holdings Sabre Holdings offers Travelocity, Sabre Travel Network, and Sabre Airline Solutions and has 9000 employees in 45 countries with US$2.8 billion revenue in 2006. |
• Address poor file sharing and Microsoft Outlook performance across the WAN for serverless branch offices
• Reduce high costs for branch office with servers and storage
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• 10X faster file access
• Remote and acquisition office IT cost avoidance
• Increased companywide homogenous server environment
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"Cisco WAAS has played a critical role in our server and storage centralization, delivering increased data integrity, steady employee productivity, and reduced remote office costs, while helping avoid costly WAN upgrades." -David Smith, vice president of corporate systems, Sabre Holdings Click here for detailed case study. |
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Pacer International Pacer International (NASDAQ:PACR) is a U.S.-based holding company with operations in non-asset-based third-party logistics and intermodal freight transportation services. |
• Accommodate work environment in which most employees work from 62 global sites to serve customers and partners
• Mitigate WAN limitations that prevent successful rollout of SAP and Microsoft Exchange centrally
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• Cisco WAAS integrated with router to accelerate SAP and Microsoft Exchange
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• Reduced SAP response time by 50%
• Reduced WAN bandwidth usage by 75%
Click here for video case study. |
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The United Steamship Company DFDS (Det Forenede Dampskibs-Selskab: The United Steamship Company) is the oldest and large shipping company in Denmark. |
• Reduce high costs of using satellite links
• Decrease satellite latency, which affects business passenger and freight vessel customer satisfaction
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• Cisco WAAS for accelerating applications over satellite links
• 4 Mbps throughput on a 1-megabit satellite link
• More and faster delivery of applications to ship
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"Ship-to-shore connections were too slow and it is much more cost effective to implement Cisco WAAS to improve communication speeds, than to increase satellite bandwidth." -Poul Daugaard, head of the Cisco WAAS project, DFDS Click here for detailed case study. |
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Inchcape Shipping Services Inchcape Shipping Services is the world's leading marine services provider with more than 200 offices worldwide, delivering locally and individually tailored world-class services to meet each customer's needs. |
• Double business size and revenue within 5 years
• Improve the poor telecommunications infrastructure quality now facing many of the 200 worldwide branch offices
• Reduce high costs of operating at least two branch servers per location
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• Cisco WAAS for accelerating centralized applications
• Cisco WAAS for enabling server and storage consolidation in the data center
|
• Reduced worldwide IT hardware footprint by 85%
• Reduced bandwidth usage by 50%
• LAN-like performance to users worldwide accessing UK-hosted applications
"The application and the data may be hosted in the UK, but for the agent it performs as if it was on their laptop. This is what Cisco WAAS means to our business." -Bryan Phillips, group information director, Inchcape Shipping Services Click here for detailed case study. |
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Panalpina Panalpina is one of the world's leading providers of forwarding and logistics services, with 500 branches in 90 countries. |
• Shift IT spending from systems maintenance to delivery of innovation
• Avoid US$500,000 in capital expenses for Toronto data center upgrade
• Help ensure high employee productivity through excellent application performance
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• Cisco WAAS for WAN optimization
• Cisco MDS 9500 Series Multilayer Directors for storage networking
• Cisco Catalyst® 6500 Series Switches for data center networking
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• US$1 million in cost savings from data center centralization
• Increased employee productivity and data integrity
• Reduced operating costs
Click here for detailed case study. |
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Healthcare |
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Banner Health Banner Health is one of the largest nonprofit hospital systems, with 22 hospitals and US$3.1 billion revenue in 2006. |
• Address poor application performance for McKesson HBO, Fuji PACS, and Cerner across the WAN, which prevents centralization of electronic medical records
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• Cisco WAAS for accelerating centralized applications
• Cisco WAAS for enabling server and storage consolidation in the data center
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• Reduced physician downtime by 67% through 3X faster hospital applications: Fuji PACS, McKesson HBO, and Cerner
• 60% less WAN bandwidth usage
• Avoided WAN bandwidth upgrade of US$8000/month
• 100% ROI within 1.3 months
"Once the Cisco appliances were configured easily, we didn't have to watch or `baby-sit' the system." -Steve Rains, IT director, Banner Health Click here for detailed case study. |
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Health Management Associates Health Management Associates is a premier operator of acute-care hospitals, with US$4.4 billion revenue in 2007. |
• Comply with HIPAA by rolling out Sovera application for health information management
• Centralize electronic medical records for ease of data protection and compliance
• Help ensure physician productivity by enabling access to centralized Sovera application across the WAN
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• Cisco WAAS for accelerating centralized applications
• Cisco WAAS for enabling server and storage consolidation in the data center
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• Saved US$1.5 million in annual WAN bandwidth expenses
"Cisco WAAS is the most transparent and easiest solution to implement and integrate as it does not require us to overhaul our security infrastructure." -Mark Drake, network engineer, Health Management Associates Click here for detailed case study. |
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Architecture, Construction, Engineering, and Professional Services |
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Michael Baker Michael Baker Corporation, with 50 offices and US$651 million revenue in 2006, provides engineering and operations and maintenance services worldwide. |
• Mitigate bandwidth limitations at local offices
• Provide fast performance for Bentley ProjectWise Content Management System over the WAN
• Reduce high cost of operating servers in several remote offices to enable LAN-like performance
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• Cisco WAAS for accelerating centralized Bentley ProjectWise application
• Cisco WAAS for enabling server and storage consolidation in the data center
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50 sites optimized by Cisco WAAS: • US$4200 to US$7300 bandwidth expense savings per month across 50 offices
• US$1.18 million net benefits over 18 months through more billable hours and less downtime
• 269% ROI in 12 months
Click here for detailed case study. |
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EnGlobal ENGlobal is a leading energy engineering and design firm, with 2007 revenue of US$363 million. |
• Improve business continuity through application and data center centralization
• Maintain employee productivity and LAN-like application performance
• Reduce capital expenditures (CapEx) and operating expenses (OpEx) for applications, bandwidth, and servers
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• Reduced disaster risk with uninterrupted employee productivity and enhanced server backup and maintenance
• 50% less WAN bandwidth consumption
• 100% ROI in 12 months and improved network services
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"The tunnel-less Cisco WAAS design makes it very easy for me to manage VPNs and other network-based services so I can remain focused on projects that contribute to the company's success." -Abraham Madha, CIO, ENGlobal Corporation. Click here for detailed case study. |
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Government |
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City of Fort Wayne, Indiana |
• Centralize remote application, file, and print servers
• Avoid the cost of purchasing additional bandwidth and achieve LAN-like user experiences for media-rich applications
• Enable the use of video conferencing and video on demand to reduce travel costs
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• Cisco WAAS for accelerating centralized applications
• Cisco WAAS for enabling server and storage consolidation in the data center
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• 50% less WAN bandwidth usage
• 100% ROI in 12 months
• Introduction of additional bandwidth-intensive voice and video applications without additional cost
-Clifford Clarke, CIO, City of Fort Wayne, Indiana. Click here for detailed case study. |
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Australian Government Department of Education |
• Accommodate 830 schools across Australia
• Roll out Oracle Learning 360 application to all schools
• Mitigate WAN limitations, which affect the student learning experience
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• Cisco WAAS for accelerating centralized applications
• Cisco WAAS for enabling the use of other applications with high bandwidth needs
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"We're seeing a nine-fold improvement in the delivery of certain Oracle traffic by using the WAAS boxes." -Glenn Veen, infrastructure and telecommunications manager, Australian Government Department of Education Click here for detailed case study. |