Guest

IT Certification and Career Paths

Cisco IP Telephony Operations Specialist

IP Telephony Operations Specialist


Instant Answers

The Cisco IP Telephony Operations Specialist certification was designed for those whose primary role is to operate and maintain IP Telephony multi-service network solutions. Cisco IP Telephony Operations Specialists can configure and deploy complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans, and have the skills and knowledge necessary to resolve connectivity issues related to traditional PSTN technology, PBX and voice mail systems.

Partners: Log in for Partner E-Learning Connection (PEC) learning map

Retired June 14, 2006

IP Telephony Operations Specialist Prerequisites
Valid CCNA certification
 
IP Telephony Operations Specialist Exams & Recommended Training
Required Exam(s)
Recommended Training
642-425 IPTT IP Telephony Troubleshooting (IPTT)
642-642 QOS Implementing Cisco Quality of Service (QOS)
Additional Training
Cisco IP Telephony Part 1 (CIPT1)
Cisco IP Telephony Part 2 (CIPT2)
Cisco Voice over IP (CVOICE)
 
IP Telephony Operations Specialist Recertification

Cisco IP Telephony Operations Specialist certifications are valid for two years. To recertify, pass the 642-425 IPTT exam, or pass a CCIE written exam on or after October 1, 2004.