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Improve Revenue and Efficiency, Cut Costs

Finding ways to make your business operations more productive and cost-effective can translate to greater profits. The Cisco Unified Communications Solution provides valuable IP Communications tools--voice, video, and data applications that are delivered across a converged, IP-based network--to every employee in your organization.

How Can Unified Communications Help?

To stay competitive, insurance companies must increase revenue, improve service, and develop more effective relationships with agents, brokers, and other business partners. Replacing outdated communications systems with a converged IP network could help many companies achieve these goals.

IP networks feature an advanced infrastructure that supports a variety of IP Communications and Unified Communications solutions designed to help speed the flow of information in every phase of the insurance process. A converged IP network delivers a wide range of benefits to insurance companies, including:

  • Reduced operating expenses and maintenance costs
  • No charges for subscriber moves, adds, and changes
  • Dramatically reduced long-distance and toll charges
  • Fewer training expenses


The Cisco Unified Communications Portfolio

Cisco offers a complete suite of products and tools that enables fast, secure internal and external voice, video, and data communications over a converged IP network. These products also support Cisco productivity applications and hardware, including:

  • Cisco Unity Unified Messaging: a messaging application that delivers voice, fax, and e-mail messages to a single inbox
  • Cisco Personal Assistant: allows phone users to set up personal call-routing rules and speech-enabled features
  • Cisco IP phones: handsets that plug into the network anywhere there is a connection
  • Cisco IP SoftPhone: turns a PC into a telephone
  • Cisco VT (Video Telephony) Advantage, which integrates voice, and video - making voice conferencing as easy as a phone call.
  • Cisco MeetingPlace: a voice, video, and Web conferencing solution that facilitates real-time collaboration


Cisco Transforming Insurance

The Cisco Unified Communications Solution is an integral part of Cisco Transforming Insurance Solutions. This offering delivers a variety of benefits to insurance companies by:

  • Helping strengthen relationships with agents and partners through improved communications and business processes
  • Enhancing service to policyholders, agents, and other business partners by giving employees faster access to information
  • Supporting secure wireless connectivity to allow employees to work remotely and helping to improve productivity, flexibility, and job satisfaction
  • Helping to improve employee job satisfaction by giving them up-to-date business processes, technologies, equipment, and professional growth opportunities
  • Reducing training time for new hires and existing employees

To learn more about the Cisco Unified Communications Solution, contact your Cisco representative or reseller partner.