Empowering the Personal Sell with Remote IP Video
The Cisco Virtual Expert Management solution helps ensure financial product expertise at every branch. Customers seeking information about loans or investment products that cannot be provided by onsite staff can quickly connect over two-way interactive video to an appropriate financial expert, regardless of where that expert is located within the organization.
As a result, potential clients are promptly assisted by knowledgeable advisors who can answer specific questions regarding product fit, financial qualifications, and even interest rates. As part of the conversation, these experts can also take the opportunity to up-sell or cross-sell related products and services that best fit each customer's situation. Typical products and services include mortgages, loans, insurance, investment vehicles, and wealth management.
Cisco Virtual Expert Management provides:
- An outstanding customer experience, thanks to technology advancements that have improved video quality and reliability in the last few years.
- A comprehensive, all-in-one solution that combines winning partner applications with Cisco technology, services and expertise.
- An innovative solution for modern financial services organizations.
Learn more about the Cisco Virtual Expert Management solution:
